I ordered it at the beginning of the week, I paid for 3 day shipping, and I received it on time. Everything was in perfect condition, and as advertised. The free gifts were nice, I would recommend getting the case, it's a great quality case and well worth fore-going the free 2-day shipping. The vacuum seal bud jar was nice, but the seal gets slightly worse the more it's used. The grinder card is good quality and I like the design. However the free cleaner that comes extra, just doesn't work. I used it exactly as the instructions directed, and even left the glass stems sit for about an hour (far longer than recommended) and it didn't clean it what so ever. Only a couple downsides to this vape. The biggest being is that it comes with only a wall charger, which is not usb, so if you want to take it with you anywhere, like say a camping trip, you'll need to purchase a car charger separately. The vapor quality is pretty good, but a tiny bit harsh at higher heats. Also, if you want your smoke to be visible, you'll need to turn up the heat to around 400 degrees F. The design is very pleasing aesthetically, and it feels very natural in the hand. The temperature settings are nice, but they come with little to no instructions for the many different features, so it's up to you to really figure out yourself. It doesn't stand up, so you should load your bowl before leaving the house if you plan on going anywhere. If you use concentrates, make sure to take the lid off the jar, or you won't get any vapor.Hower the bowl is placed also makes it somewhat challenging to use concentrates, because if you tilt it even slightly, chances are you'll spill some in the bowl making it a pain to get the jar back out. It also doesn't allow for smoking keif, unless you put it in the concentrate jar, but then you get very little vapor. It also has a tendency to let smoke out of the bottom, so be careful to not breath into the mouth piece when going to take a hit. All-in-all, a GREAT product, with very few real downsides, that I have already recommended to several friends!