Q: Is this product authentic
Asked By Trung on February 02, 2016
A: Every product that we carry is authentic and genuine, and brought to us directly from the manufacturer.
Q: How long does it take for the battery to fully charge?
Asked By Manny D. on November 18, 2013
A: It takes approx. 2-4 hours to fully charge the battery.
Q: How do you re-lock the G Pen for carrying use?
Asked By Rich on January 18, 2013
A: Press the button 5 times to turn the unit on/off.
Q: When first buying the GPen, how long do u have to let charge before use?
Asked By dache on January 03, 2013
A: We recommend that you let the unit charge for at least 3-4 hours before first use.
Q: Does this pen include some oils?
Asked By Andree on August 22, 2012
A: No. Unfortunatley, the G Pen Vaporizer does not include any oils with the unit.
Q: Do these style vaporizers only work with oils? Or can you use herbs as well?
Asked By G. on August 03, 2012
A: The G Pen Vaporizer is only compatible with oils - no herbs. However, other "pen-style" vaporizers like the Pulsar 7 and AtmosRaw are capable of vaporizing herbs.
Q: My G-pen continues to blink, stating that it is locked, but will not stop once repeatedly pressed 5 times. How can I fix the locking mechanism?
Asked By Aaron on July 21, 2012
A: No need to fix the locking mechanism. This usually indicates that the battery is low and needs to be re-charged. The G Pen should blink approximately 8-10 times when this occurs.