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PRIVACY
POLICY

At VaporNation.com, your privacy is a TOP priority. We want our users to be aware of any information we collect, how we use it and under what circumstances (if any) we disclose it.

INFORMATION WE COLLECT AND USE

ACCOUNT INFORMATION

This informs us about who you are, how to contact you, and your shipping and billing information, including any account preferences you have created within your account.

EMAIL CORRESPONDENCE

Used to raise and respond to issues and inquiries of all types. Also used to distribute information about our products, and services.

CUSTOMER FEEDBACK AND SUPPORT

Provides a mechanism for requesting information from our customers about how we can improve our products, services and site designs.

TRANSACTIONS

Shows which products you have requested, payments and credits, and any returns processed.

DIGITAL PRIVACY

This privacy notice discloses the privacy practices for www.vapornation.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it maybe shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

INFORMATION COLLECTION

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

CONTROL OF INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data..

Please note that when you buy something from within the United States, you may be responsible for customs duties, taxes and possibly brokerage and handling fees when shipping to a destination outside the United States. Unless specified otherwise, all vaporizers sold on VaporNation.com are 110v. Customers assume all responsibility for any defects which may occur from using converters or adapters.

INFORMATION PROTECTION

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (888) 321-VAPOR or via email.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement. Any choices you have made about how your information may be used will continue to be respected in the event of such a change. We may change, modify, add or remove portions of this policy at any time and any changes will become effective immediately upon being posted.

REPORTING PROBLEMS

We want to hear from you. Please contact us to report a problem you have experienced on our site. You can submit your complaint via email or postal mail. We will investigate your complaint and respond promptly.

CONTACT

If you have any questions or suggestions regarding our privacy policy, the practices of this site or your dealings with this site, please contact us via email.

Please Note: This site may contain links to other sites on the internet that are owned and operated by third parties.

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