VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach.
We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.
Please Vape Responsibly
We love vaporizers. We also test the products we promote to ensure they're the best quality possible. But let's be honest, vaping poses risks just like smoking does. Our disclaimer in the footer of every page on our website says it all. If you are pregnant or suffer from any health issues, we do not recommend vaping. Please also consult your physician before using a vaporizer. These devices are intended for adults aged 18 or older. So please vape responsibility. That's what VaporNation is all about.
We offer Free Shipping on ANY order within the United States. International destinations normally do not qualify for our free shipping offer (but it doesn't hurt to ask!)
We pride ourselves on ensuring that every customer receives award winning customer service which is second to none. We respond to all inquiries immediately.
We are a master or exclusive distributor of all brand name vaporizers and we offer the largest vaporizer selection available. We maintain a fully stocked warehouse for immediate shipment and you can feel confident that you'll receive exactly what you order without delay.
At VaporNation, we value your security. Our Fraud Prevention team works diligently to detect and prevent all types of fraudulent activity, like unauthorized purchases and identity theft. We also utilize a 256-bit SSL encryption service that protects and secures your sensitive data from any outside sources.
Feel confident that you received the best price when you purchase your product from VaporNation. If within 10 days of your purchase, you notify us of a lower price for the same vaporizer (or accessory) at another online store, we will refund you 100% of the difference (subject to certain restrictions).
VaporNation professionally packages all shipments in discreet plain brown boxes. Once your order has shipped, we'll send you the tracking information via email, which will allow you to track the package from our warehouse to your doorstep. To ensure your privacy, the charge on your billing statement will appear as "Better Life Holdings, LLC".
VaporNation is an authorized retailer for every product we sell. That means you'll receive the full warranty when you purchase products from our website. Since we buy our units directly from the manufacturer, you can also be assured that you'll also receive the actual product that is being advertised (OEM) – no knock-offs.
Note: Be cautious when purchasing products from a website that is not an authorized retailer. Many manufacturers will not honor the warranty if the product is not purchased from an authorized retailer.