Shipping Policy

Free Shipping

We offer Free Shipping on ANY order within the United States. All shipments are sent via USPS or FedEx.

Rush Processing

We offer Rush Processing service for a small additional fee. If selected, any order placed before 11AM PST will ship out on the same business day. If your order is placed after 11AM PST, it will ship out on the following business day.

Note: Our team will put forth its best efforts, however, we cannot guarantee that your order will ship the same business day. If we fail to ship your order on the same business day, we will refund the Rush Processing fee. If the billing and shipping address are different, verification may be required.

Express Shipping

If you select an Express Shipping method during checkout and your order is placed before 11AM PST, your order will ship same day. Orders placed after 11AM PST will ship the next business day.

Note: There is no weekend pickup or delivery for Express Shipping methods.

Note: Our team will put forth its best efforts, however, we cannot guarantee that your order will ship the same business day. If we fail to ship your order on the same business day, we will refund the Rush Processing fee. If the billing and shipping address are different, verification may be required.

Note: There is no weekend pickup or delivery for Express Shipping methods.

International Shipments

International shipments are sent via USPS and Fedex. International transit time displayed on website or via tracking information is only an estimate and may incur delays due to the destination’s customs processing.

The customer is responsible for any and all customs, duties, taxes, brokerage or handling fees. These import fees are not included in your order total and are at the discretion of your country and are the sole responsibility of the buyer. We recommend you check with your country's Customs Office to determine what these additional costs will be, prior to making your purchase.

All prices and transactions on this website are in USD. You may be assessed currency conversion or other fees associated with this transaction by your bank or credit card issuer if your card’s currency is other than USD.

Unless specified otherwise, all vaporizers sold on VaporNation.com are 110v. Customers assume all responsibility for any defects which may occur from using converters or adapters.

Signature Required

A signature is required upon delivery for orders over $200. An adult signature requirement is available upon request. Please contact us for further details.

Discreet Shipping

To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. The return label on your package will state "Shipping Department", along with our address.

Pennsylvania Tobacco Tax

Pursuant to Pennsylvania state tax laws (Tobacco Products Tax of the Tax Reform Code), all products on VaporNation.com are subject to a 40% tax when shipped to any location within the state of Pennsylvania. This tax amount does not include any additional state taxes that may also apply.

FAQ

Can you deliver to a P.O. Box?

Only if a USPS shipping method is selected during checkout. Couriers do not deliver to P.O. Boxes.

How long will it take for my package to arrive?

Our team is working tirelessly to ensure rapid order processing times with same day shipping for most orders placed Monday through Friday, before 11AM PST. If you wish to obtain a guaranteed shipping or delivery date, please choose an upgraded shipping method during checkout.

Do you deliver on Saturdays?

While FedEx does not automatically deliver on the weekend, a Saturday Delivery option may be available for your location. Your order must be placed before 11AM PST on Friday and choose FedEx Overnight shipping method with Saturday Delivery. Please note that FedEx 2Day shipping method does not deliver on Saturday. If you have any questions, please contact us for assistance in placing your order.